Privacy Policy
Last Updated: March 28, 2026
At Kafal Cabs, accessible from our mobile application and website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Kafal Cabs and how we use it.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
- Personal Identification: Name, email address, phone number, and government ID (for driver verification).
- Location Data: Real-time GPS tracking of your ride to ensure safety and accurate navigation across India.
- Transaction Data: Payment details (processed via secure third-party gateways) and trip history.
2. How We Use Your Data
Kafal Cabs uses the collected data for various purposes:
Service Delivery
To connect riders with drivers and process payments seamlessly.
Safety & Security
For real-time trip monitoring and identity verification.
Communication
To send trip receipts, support updates, and promotional offers.
Legal Compliance
To comply with Indian transport regulations and applicable local laws.
3. Data Sharing & Disclosure
We do not sell your personal data. However, we may share information with:
- Drivers: Limited info (name, pickup location) to facilitate the ride.
- Authorities: If required by law or in case of safety emergencies.
- Service Providers: Payment processors and map service providers (Google Maps).
4. Your Rights
You have the right to access, update, or delete the information we have on you. You can manage most of your data directly within the Kafal Cabs App settings or by contacting our 24/7 support team.