Hassle-Free Returns
Refund & Cancellation
Simple and fair refund rules — here's everything you need to know.
100% Refund
Driver-Side Issue
If the driver cancels the trip or fails to arrive at the pickup location, you receive a full refund instantly.
Nominal Fee
Late Cancellation
If you cancel after the driver has reached your location or after 5 minutes of booking.
Case-by-Case
Weather/Acts of God
Roadblocks, natural disasters, or extreme weather anywhere in India are reviewed individually for full waivers.
Cancellation Fee Table
| When you cancel... | Standard Ride | Outstation/Tour |
|---|---|---|
| Within 5 mins of booking | ₹0 (Free) | ₹0 (Free) |
| After 5 mins / Before Driver arrival | ₹30 | ₹200 |
| After Driver reaches location | ₹50 | ₹500 |
How it works?
01
Request
Cancel via App or call our support line.
02
Approval
System verifies timing and driver status.
03
Credit
Refund reflects in your account within 5-7 days.
Facing a dispute with a refund? We're here to settle it fairly.